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FAQ




  1.  Is there Insurance backing the protection for Execu-Care®
  2.  Why should I purchase an Execu-Care® extended warranty?
  3.  How do Execu-Care® Extended warranties work?
  4.  When should I purchase Execu-Care® coverage?
  5.  How much do Execu-Care® Extended Service Contracts cost?
  6.  Is there a money-back guarantee?
  7.  What parts and service does an Execu-Care® extended warranty cover?
  8.  Is my car, truck or SUV eligible for coverage?
  9.  Do I have to wait for reimbursement on my repair claim?
10.  How are repair claims processed?
11.  What happens if I lose my paperwork?
12.  Where can I get my vehicle repaired?




1. Yes!  Old United Casualty Company Insurance with AM Best Rated "A" Excellent rating  stands behind every extended service agreement.


2. Execu-Care® extended service contracts are there when your vehicle needs repairs.  You have protected your household budget from unexpected expenses  and that includes a hedge against inflation.  Plus we have made sure that getting the job done is easy and convenient.   Every plan comes with towing and rental car reimbursements.  Since 1979 we have served more than 30 million customers with over 1.6 million current satisfied customers.


3. Even though sometimes our customers may refer to them as; extended warranties; or car repair insurance; or even breakdown insurance; the Execu-Care® suite of services are Extended Service Contracts.  Execu-Care® agrees to pay your repair facility for all covered repairs for one single fee, which can be financed.  You buy and own your Execu-Care® Extended Service Contract.  All of the covered repairs for during the life of the contract are paid for by Execu-Care® and administered by MPP Co., Inc (administered by Old United Casualty Company In Florida, license #03040).


4. Execu-Care® coverage is the most economical to purchase early in the life of your car or truck.  It is less expensive to buy coverage up to 80,000 miles when your vehicle is new or nearly new.  Coverage costs are dependent upon mileage and conditions.   And you never pay for double coverage.  If Execu-Care® is purchased during the manufacturer's warranty, that coverage is taken into consideration when rates are determined. 


5. Just like car insurance, the cost of an Execu-Care® Extended Service Contract is directly dependent on the type of car you own, how long it has been in service, the mileage and what deductible and plan you select.  Execu-Care® warranties can be included in your vehicle purchase financing,  paid for separately or financed separately with a minimum down payment and option to pay the balance over 12 to 18 months, depending upon your plan term.


6. Absolutely. Provided there are no claims made under the Execuu-Care Extended Service Contract, you may cancel within thirty (30) days of purchase for a full refund of the purchase price paid. After thirty (30) days of if there are claims made, you will receive a prorated refund of the purchase price paid, less a $50.00 service change (the refund calculation method and service charge may vary by state, please see State Specific Disclosures for any amendments that may apply to Your State).


7. It's easier to say what we do not cover.  Over 1,500 components are covered by all of our Execu-Care® Premier Level coverage.  Those few items not covered by individual plans are detailed in the plan brochure on each product web page.  View New Car Warranties   &  Used Car Warranties


8. The Execu-Care® plan has a wide variety of plans available depending upon if you are purchasing coverage at the time of vehicle sale or later as an aftersale.Please see your selling dealer for the options that are available to your vehicle and fits your needs.  Coverage is available on vehicles with up to 80,000miles on the odometer and not older than five (5) model years.  There are conditions and an inspection is necessary.   See the list of dealerships offering Execu-Care® Extended Service Contracts. Find an MP Dealer


9. No.  On repairs authorized in advance, Execu-Care® pays  for covered repairs directly to the repair facility.  Your only out-of-pocket expense is the deductible, if applicable, and any charges not covered under your contract.


10. Bring your car to your dealership, any participating dealership or an authorized ASE repair facility .  The repair facility will contact MPP for pre-authorization before the work is performed.  And MPP will pay the repair facility directly.  It's that simple!


11. The repair facility will contact MPP to obtain authorization for any covered repair.


12. Execu-Care® extended warranties are welcome at virtually all dealerships, authorized ASE repair facilities.  You have the protection of our nationwide claims process.





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Website Disclaimer: Plans or coverage may not be available in all states. Please see your dealer for coverage available in your area/state.
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