Our Commitment to you?
We have a vested interest in your complete satisfaction with your total vehicle buying experience. In fact, that is why these programs were developed. Both MPP Co., Inc.® and Old United Casualty Company were developed in 1979 because many consumers had purchased service agreements from other companies; only to be mistreated when requesting services or lose their coverage all together when the company went out of business. We wanted to be sure that our customers had a variety of protection products to choose from to fit their individual needs and more importantly, be there when they needed the protection the most.
FOR MECHANICAL, TIRE ROAD HAZARD, PAINTLESS DENT REPAIR, OR MAINTENANCE CLAIMS OR COVERAGE ASSISTANCE, CALL TOLL-FREE: 1-800-747-4400.
MONDAY THROUGH FRIDAY 7:30 a.m. – 6:00 p.m. CST. SATURDAY 8:00 a.m. – 3:00 p.m. CST.
CUSTOMER SERVICE (CANCELLATIONS OR OTHER QUESTIONS),
CALL TOLL-FREE: 1-800-747-4400. MONDAY THROUGH FRIDAY 8:00 a.m. – 5:00 p.m. CST.
Or e-mail mppouccancels@mpp.com
FOR GAP OR THEFT CLAIMS CALL TOLL-FREE: 1-800-747-4400.
MONDAY THROUGH FRIDAY 8:00 a.m. – 5:00 p.m. CST. Or e-mail gtclaims@mpp.com
Our fax number is (913) 895-0355.