I'm "thrilled" beyond words. Though every company promises great customer service, most do not deliver. ? I felt it important to take a few minutes to let you know that I cannot say enough for Anthony's professionalism, great communication skills, and follow through.
Jan P. Phoenix, AZ
Just wanted to take a moment and thank you for going far beyond what most customer service does today. The transfer of a Warranty Program could have been left until the administrative staff returned from vacation ... Your personal attention to detail and your reliable call backs made a challenging situation understandable.
Appreciate your service .
Brian M. Boynton Beach Station, FL
Anthony was great! He is a wonderful representative of your company and obviously knows his stuff. He not only answered my questions but he gave me additional answers to questions I didn't know to I needed to ask.
David Maus Toyota Customer
"My son and I bought this 2004 Chevrolet Monte Carlo SS. Looking at it, it couldn't have been any nicer. However, soon after we got it home, it seemed like everything you can think of had gone out? I thought it was going to be a complete catastrophe.
Thank God we had that insurance! We contacted MPP and those guys did exactly what they said they would. They stood behind everything . It's done and fixed! And they provided a rental car while the repairs were made. These repairs would have cost thousands , but with MPP our out of pocket cost was zero! Zero cost and zero hassle!
Will Smith Mahomet, IL
A heartfelt and AMAZING thank you! I purchased my vehicle in September 2009 and reluctantly I agreed to add on the Extended Service Contract through MPP when the dealership recommended it to me. Turned out to be a great investment and I have been extremely pleased with the ease of use and great customer service I have experienced. I am a strong believer in your EXECU-CARE product and have recommended this to many friends and family.
Karen A. Phoenix, AZ
Excellent customer service!!! Always answered question all throughout the process!!
With my claim everything went smoothly and better than I anticipated. Customer service was great. Thank you.
Your service is excellent.
Fast and courteous help willing to make the extra call to expedite my claim.
Thank you all for your patience with me. I appreciate all the help and time you guys put in just for me.
I will purchase GAP on any vehicle I finance. This is my first claim, but I was very pleased with the service and the efficiency of handling my claim.
Lori B. Arlington, TX
This accident was very traumatic for me since I have never had an accident of this magnitude. Your employees were wonderful in helping me know what to do and what paperwork I needed to take care of; what my insurance company would take care of and what Ford would take care of. Thank you for all you did. I have had GAP insurance for years and never had to use it. It was certainly a blessing at this time.
Rita F. Flat Rock, MI
GAP is the best thing you can ever buy when buying a car.
It is a great feeling to know that when accidents happen, we are going to be taken care of. Thank you.
Robert G Norfolk VA
GAP insurance was a life saver for me. When I purchase my new car, I got the Gap insurance. Your staff was extremely helpful and friendly. Thanks!
Marsha M. Houston, TX
Everyone I spoke with or dealt with was very helpful, efficient and very, very courteous. I will definitely purchase GAP again, especially with your company.
Stacey E. Watauga, TX
