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Vehicle Warranty Customer Service



 

Customer Service

Our Commitment to you?

We have a vested interest in your complete satisfaction with your total vehicle buying experience.  In fact, that is why these programs were developed.  Both MPP Co., Inc.® and Old United Casualty Company were developed in 1979 because many consumers had purchased service agreements from other companies; only to be mistreated when requesting services or lose their coverage all together when the company went out of business.  We wanted to be sure that our customers had a variety of protection products to choose from to fit their individual needs and more importantly, be there when they needed the protection the most.

FOR MECHANICAL, TIRE ROAD HAZARD, PAINTLESS DENT REPAIR, OR MAINTENANCE  CLAIMS OR COVERAGE ASSISTANCE  - 
CALL TOLL-FREE:  1-800-747-4400

MONDAY THROUGH FRIDAY 7:30 a.m. - 6:00 p.m. CST. 
SATURDAY 8:00 a.m. - 3:00 p.m. CST.

CUSTOMER SERVICE (CANCELLATIONS OR OTHER QUESTIONS)
CALL TOLL-FREE:  1-800-747-4400
MONDAY THROUGH FRIDAY 8:00 a.m. - 5:00 p.m. CST. or email.

FOR GAP OR THEFT CLAIMS
MONDAY THROUGH FRIDAY 8:00 a.m. - 5:00 p.m. CST. or e-mail. 
CALL TOLL-FREE:  1-800-747-4400
Fax number:  (913) 895-0355 


 
 


      CLAIM FORMS
  

    GAP Debt Waiver Claim Form
        GAP Insurance Claim Form    

 


    CANCELLATION FORMS


        Vehicle Service Agreement (VSA) Cancel Form
        Painteless Dent Repair (PDR) Cancel Form
        GAP Debt Waiver Addendum (DWA) Cancel Form
        GAP Insurance Cancel Form
        TireAssure Road Hazard Cancellation Form

Website Disclaimer: Plans or coverage may not be available in all states. Please see your dealer for coverage available in your area/state.
MPP - Mechanical Protection Plan & Execu-Care® are a registered trademark ®